Husband and wife team Keith and Lisa Barron have been the proud owners of Barron’s Home Appliance Centre since 1998. To this day you will still find both of them as General & Shop Managers, working alongside their team of Professional Technicians, Sales Representatives, and Administrators to offer Central Vancouver Island the very best possible service in the major appliance industry.
John Rowe - General Manager
John started as an Electrician Apprentice who became an In-Shop Technician for Barron’s in 2017. With his good natured, energetic personality, John quickly became an integral member of our team. He now uses his excellent management and communication skills in his new role as General Manager. He trains our new shop technicians and works with staff and local officials as head of our Health and Safety Committee.
Maranda Hale - Director of Operations
Maranda ensures smooth operation of our office, Parts & Service department, and operating systems. She is currently digitizing our store with new software. Maranda is our liaison with major brands we do warranty service for, and also takes care of our branding, graphics, and store appearance.
Miranda Short – CFO
Miranda joined the company as our bookkeeper in 2008. Now our Chief Financial Officer (CFO), Miranda holds a diploma in Business Administration with a major in Accounting, and continues her studies towards a Bachelor of Commerce degree, with an eventual designation as a Certified Public Accountant. She is a highly valued member of our team, keeping all of the behind the scenes data flowing smoothly.
Delia Wong - Financial Administrator
Delia joined Barron’s in 2016 as our Senior Bookkeeper and Financial Administrator. Delia has 15 years of experience and is a certified administrator and bookkeeper. Delia’s kind and even-keeled character gives the entire staff “safe anchor” in the day-to-day running of the store.
Nicole Scharbach - Sales Manager
Nicole joined our company as a Customer Service Representative in 2015. With her many years of sales and service experience, Nicole continues to impress both customers and staff with her friendly, helpful approach. As our event planner, Nicole keeps the team’s spirits high.
Mary Jane Barron - Administrator
Sister to owner Keith Barron, Mary Jane started as part of our quality control team in 2016. She now assists in our sales and administration departments, ensuring our files are kept in an organized fashion. Kind, funny and positive, Mary Jane helps to make every day at our store a pleasure.
Paul Barron Sr. – Service Manager
Brother to our owner Keith Barron, Paul was recruited in 2001 to head up the Barron’s Service Department. As our service manager, Paul oversees our entire staff of Certified Road Technicians and, as most of our customers know, is the official “voice” of Barron’s Service Centre. With his good natured, easy-going character Paul is well loved by staff, distributors, manufacturers, and customers alike.
Heather Eaton – Assistant Service Manager
Heather is our talented liaison between our customers and technicians. Heather attended an administration program at SAIT in Calgary and has extensive bookkeeping and customer relations experience. With her calm demeanor and level-headed attitude, she has quickly become an asset to our Service Department.
Thia Kattilakoski - Service Administrator
Thia is our Service Department Administrator, ensuring customers receive timely and efficient in-home service with our technicians. She is a speedy learner, and with several years experience in customer service, she is quick to implement new methods of operating our Service Department to better assist our customers.
Tristan Scott - Parts Manager
With an extensive background in shipping, receiving and parts, Tristan joined our team in 2017 as our Parts Manager. With Tristan’s expertise, Barron’s Parts department is being expanded and modernized.
Jessica Kuhnley - Parts Administrator
With several years experience with bookkeeping, and office management, Jessica has helped our Parts Department become more organized and efficient. Positive and enthusiastic, she is our ‘Parts Detective’ – always willing to help our customers find the exact part for their appliance.
Greg Gamble - Certified Technician
Greg is our senior technician and has been with our company since 2001. Greg is a Red Seal, nationally certified technician with both a CFC Refrigeration Licence and a Level C Gas Ticket for appliance repair. He specializes in high end appliance installations and his work has been featured in many house and home magazines.
Paul J Barron - Certified Technician
Jesse Flowerdew - Certified Technician
Jesse has been with our company since 2007 and is our second senior technician. He is provincially certified with a CFC Refrigeration Licence, an HVAC Certification, and a Level C Gas Ticket. With his vast experience, Jesse is a value member of our service team.
John Frame - Certified Technician
John has been with us since 2007 and is a Certified Technician with a CFC Refrigeration Licence. He is a favourite with our customers who appreciate his attention to detail and his dedication to repairing appliances in a courteous, professional manner.
Chris Van Zandwyk - Certified Technician
Chris joined the company back in 2014. He is provincially certified with a CFC Refrigeration Licence and a Level C Gas Ticket. With his years of customer service and appliance repair experience, Chris has quickly become a customer favourite and is our undisputed ambassador of fun!
Jake Skocic - Red Seal Appliance Technician
Jake is a Red Seal, Nationally Certified Technician who has been with our company since 2015. Jake has both a CFC Refrigeration Licence and a Level C Gas Ticket in appliance repair. With his great enthusiasm, and fun spirit, Jake quickly became one of our customers’ favourite technicians.
Joel Smith - Certified Technician
Joel joined us as an In-Shop technician in 2019 and is working towards his HVAC Red Seal Certificate. He is also a member of our Health And Safety Committee, ensuring safety standards are met in our shop. Joel now services appliances as a road technician, and our customers love his professional and positive attitude.
Brian MacNeil – Electronics Manager
Brian has been a cherished family friend since 1971. He relocated to Nanaimo in 2012 to establish the Barron’s Electronics Department. With a dedicated background in electronics manufacturing and a diploma in Electronics Engineering Technology, Brian has successfully elevated his department to the impressive status of being the only Electronic Board Repair Clinic in Western Canada. The Barron’s Electronics Department now proudly serves customers across all of North America.
Jayme Greenman - Electronics Technician
Jayme is an Electrical Apprentice and is learning to repair electronic boards for major appliances in our Electronics Department. She is a quick learner, always up for a challenge and we love having her as part of the team in our shop.
Zach Blanchard - Appliance Technician
Zach is quickly learning to repair major appliances in our shop. He joined our team in 2020 and we love his positive attitude, teamwork and willingness to learn. He is working towards his Appliance Service Technician Certification, and we can’t wait to see him excel in this career.
Dave Roach - Certified Technician
Dave is the newest member of our In Shop Repair team. He has several years of experience in HVAC service, electrical and home renovations. He is currently focusing on sealed system repairs on fridges, and is quickly mastering the refrigeration department.
Joyce came to Barron’s in 2015 and is in charge of quality control in the Refurbished Appliance Department. She adds a softer and more balanced touch to our shop. She is a much loved mother figure to our younger staff and a caring friend to all.